Reviews

A Recent Review of Hotel Glenwood Springs


“Incredibly Friendly”

We decided to take a last minute trip for the weekend. We called a few places in Glenwood and the receptionists were not so nice. I called the Hotel Glenwood and was connected to a very nice girl who was so patient with me while I consulted my boyfriend about price, etc… She happily booked us the perfect room at the right price! We arrived on a Saturday a little earlier than we thought and they were able to check us in right away so we could change and head to the hot springs. When we were done swimming, we wanted to ride the gondola to the top of the mountain to see the amusement park. When we asked the front desk staff (Dave and Savannah) they gave us all the information we needed, plus coupons! We didn’t even have to ask. Dave and Savannah were so nice to us and very, very friendly. They promptly granted requests for extra pillows and blankets. They did everything they could to make sure we were happy and comfortable. We’ll definitely stay there again! Great people, great room, great price!

“Great Staff”

I stayed over one night, all the staff at the front desk especially Jessica and Savana made a great effort to remember my name. It was nice that they kept the pool area open to 11:00pm. Savana made a lot of extra effort at the end of evening to get a few things extra I needed.

“Great stay!”

Our family stayed at Hotel Glenwood Springs for 2 nights over Easter weekend. After looking up hotels online, we decided to stay here for 3 reasons: they accepted dogs, they had a pool that my children would love, and they had great reviews. We had high expectations upon arriving and they matched or exceeded all of them. When we checked in, they took down our dog’s name and said that if we left him in the room and he got upset, they would be able to talk to him by name to try to calm him down. We were so happy that they allowed us to leave him in the room alone, allowing us to be able to actually go to a restaurant. Everytime we walked out the door they always made a point to talk to us and call our dog by name, which was very nice. We had a pet room on the first floor right by the lobby which was great at allowing us to take our dog out at any time. The room was basic and to our needs. There was a good sized TV with Directv and premium channels included, which made our son happy because he already knew what channels he liked. The pool was great. We have younger kids, so the size of the pool and water slides were perfect for them. The front desk even offers towels to use for the pool, you just have to ask the front desk. The hotel isn’t too far from most places. We did a lot of walking during our stay. The hot springs and downtown aren’t a far walk from the hotel. There is also a playground and walking trail and dog park not too far away. I was disappointed in the dog park though. It doesn’t look like it’s used much and is very lacking compared to the dog parks in Colorado Springs where we’re from. The front desk was very nice and informative. The housekeeping staff was very friendly. Overall, our stay with Hotel Glenwood Springs was fantastic. We would definitely recommend this hotel, especially if traveling with kids or pets. If we come back to Glenwood Springs, we will 100% be staying at Hotel Glenwood Springs again. Thanks for a great vacation.

“Fun Family Reunion”

The quality and service at this hotel really fit our large family gathering at Christmas time! The staff is really helpful and our children love the pool and slide. We enjoyed the use of the conference room for family get together time,across the hall from our sleeping rooms on the garden level. Thank you for a fun time!  Stayed December 2013, traveled with family.

 

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